Support, powered by the Xsens tech team
Every deployment is backed by the same Xsens specialized tech team that handles humanoid programs, biomechanics labs, animation studios and elite sports teams. Documentation, ticketing, software downloads, hardware service and direct engineer access all flow through the Xsens Base portal.
What is on Xsens Base
One portal for everything you need to run an Xsens Humanoids deployment day to day.
Setup guides, integration docs for ROS2, Isaac Sim, MuJoCo, MATLAB, Python and more. Hardware spec sheets, calibration walkthroughs and troubleshooting articles, all kept current by the Xsens engineering team.
Latest Xsens Humanoid Software builds, biomechanical model updates, SDKs, drivers and example projects. Software Maintenance subscribers stay current automatically.
Open a support ticket and route directly to the engineers who built the system. For licensed customers under active support, escalation paths are quick and answers come from the source.
Repair requests, calibration service, replacement parts and warranty claims handled through the same portal. ISO-9001 certified manufacturing means the service path is short and the turnarounds are predictable.
Head over to Xsens Base
All Xsens Humanoids documentation, downloads, tickets and hardware service live on the main Xsens Base portal. Sign in with your Xsens account.